skip to footer block
Help Center > Place Order

Help Center

Place Order

  • What should I do if I have trouble entering APO or FPO address on the order form?
    Following these steps should help:
    (1) City field: Enter "APO" or "FPO".
    (2) State/Province/Region field: Enter the two-letter code for the region where the recipient is stationed. Typically, but not always, the code is "AE" for recipients stationed in Europe, Canada, Africa, or the Middle East; "AA" for recipients stationed in the America; and "AP" for recipients stationed in Asia or the Pacific.
    (3) Country field: Always select "United States" from the drop-down menu regardless of where the recipient is stationed.

    Following these steps will ensure that you're charged the correct shipping amount and that your order will be delivered in a timely fashion. All shipments to APO/FPO addresses are sent via U.S. Priority or First Class Mail. We estimate 5 to 7 business days for delivery once the order has been shipped; however, some destinations may take up to 21 days.

    Please note that the following items cannot be shipped to APO/FPO addresses: apparel, camera and photo items, cell phones and service, computers, most electronics items, hardware, housewares, kitchen items, outdoor living items, software (including games), and tools.

Was this answer helpful?

NO